My Garage Privacy

Privacy Policy

This Privacy Policy explains how My Garage collects, uses, stores, protects, and shares information when garages, admins, workers, customers, and platform users access our website, dashboards, service workflows, invoices, payments, reports, and support features.

Platform Data

Garages, users, vehicles, customers, jobs, invoices, and payments

Purpose

Garage operations, service tracking, billing, reporting, and support

Commitment

We do not sell your operational garage data to third parties

1. Information We Collect

My Garage collects information required to create accounts, manage garage operations, provide customer service updates, process billing records, and keep the platform secure.

This may include your name, business name, garage profile details, email address, mobile number, address, login details, role, subscription plan, vehicle information, customer details, job cards, inventory entries, worker attendance, invoices, payments, enquiries, and support messages.

We may also collect technical information such as browser type, device type, IP address, approximate location, session activity, page performance, error logs, and security events when you use the website or dashboard.

2. How We Use Information

We use collected information to operate My Garage, authenticate users, maintain garage and customer records, generate job cards, manage service history, prepare invoices, record payments, show reports, and support account administration.

Information also helps us send important service alerts, subscription updates, payment reminders, customer follow-up messages, support responses, product improvements, security checks, and troubleshooting assistance.

We do not use your garage or customer data to sell unrelated advertising profiles.

3. Garage, Customer, and Vehicle Data

Garage administrators are responsible for ensuring that customer, worker, and vehicle information entered into My Garage is collected with proper permission and used for legitimate service or business purposes.

Customer vehicle details, job card notes, service status, invoices, and payment records are used only to support the workflow between the garage, its team, and its customers.

Each garage should keep its login credentials safe and give access only to authorized staff members.

4. Payments, Invoices, and Subscription Records

My Garage may store invoice numbers, invoice amounts, plan details, subscription status, payment status, transaction references, billing contact details, and payment history needed for account and business records.

If third-party payment providers are used, payment processing may be handled by those providers under their own privacy and security policies. My Garage does not ask you to store full card passwords or banking passwords inside the platform.

5. Sharing of Information

We share information only when it is needed to provide the platform, comply with law, protect users, process payments, maintain infrastructure, respond to support requests, or complete a service requested by you.

Information may be shared with hosting providers, analytics or monitoring tools, payment partners, communication services, legal authorities, or professional advisers when reasonably necessary.

We do not sell garage, customer, vehicle, invoice, or payment records to third parties.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect platform data from unauthorized access, misuse, loss, or alteration.

No online platform can guarantee absolute security. Users should protect passwords, avoid sharing OTPs or login credentials, log out from shared devices, and immediately report suspicious activity.

7. Data Retention

We retain account, garage, customer, vehicle, invoice, payment, attendance, support, and operational records for as long as needed to provide the service, meet legal or accounting requirements, resolve disputes, prevent abuse, and maintain accurate business history.

When information is no longer required, we may delete it, anonymize it, or archive it according to our operational and legal needs.

8. Cookies and Similar Technologies

My Garage may use cookies, local storage, session storage, and similar technologies to keep users signed in, remember interface preferences, protect sessions, improve performance, and understand platform usage.

You can control cookies through your browser settings, but some platform features may not work correctly if essential cookies or storage are disabled.

9. Your Choices and Rights

Depending on applicable law, you may request access to your personal information, correction of inaccurate information, deletion of certain records, restriction of processing, or a copy of information associated with your account.

Some records may need to be retained for legal, tax, security, billing, dispute, or legitimate business reasons.

10. Children’s Privacy

My Garage is designed for garage businesses, administrators, staff members, and vehicle customers. It is not intended for children to create business accounts or submit personal information without proper guardian or business authorization.

11. Changes to This Policy

We may update this Privacy Policy when our services, legal requirements, or operational practices change. Updated versions will be posted on this page with a revised effective date.

Continued use of My Garage after an update means you accept the revised policy.

12. Contact Us

For privacy questions, account data requests, or security concerns related to My Garage, contact the My Garage support team through the website contact page or your registered support channel.

Company: Veagle Space Technology Pvt. Ltd.

Important Disclaimer

This Privacy Policy is provided for general platform disclosure and should be reviewed with legal counsel if your business needs jurisdiction-specific compliance wording, industry-specific clauses, or contractual privacy terms.